1. Acceptance of Terms
By accessing or using the website located at strainingactive.world (the "Website") or engaging our consultation services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms in their entirety, you must not use the Website or our services.
These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Strainingactive ("we", "us", or "our"), located at 309 Lygon St, Carlton VIC 3053, Australia.
We reserve the right to modify these Terms at any time. Changes take effect upon posting to the Website with an updated date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
2. About Our Services
Strainingactive provides general educational budget meal planning consultations. Our services include one-on-one guidance sessions, educational materials, meal planning frameworks, and optional group workshops focused on affordable everyday meals.
Our services fall under the category of consulting and educational guidance. We do not provide medical nutrition therapy, clinical dietetic services, diagnosis, treatment, or prescription of diets for managing health conditions. All content on the Website and shared during consultations is for general educational purposes only.
Specific service categories we offer include:
- Consulting and guidance sessions on meal planning and grocery budgeting
- Personalised non-medical meal frameworks created collaboratively with clients
- Educational products such as worksheets, guides, and planning templates
- Optional programs and challenges for enrolled clients
3. Eligibility
You must be at least 18 years of age to book a consultation or enter into a service agreement with us. If you are under 18, a parent or legal guardian must book on your behalf and accept these Terms.
By using the Website, you represent and warrant that you have the legal capacity to enter into these Terms and that all information you provide is accurate, current, and complete.
4. Website Use
4.1 Permitted Use
You may use the Website for lawful personal and non-commercial purposes, including browsing informational content, submitting enquiries through our contact form, and booking consultation services.
4.2 Prohibited Use
You agree not to:
- Use the Website in any way that violates applicable local, national, or international law
- Attempt to gain unauthorised access to any part of the Website, our servers, or connected systems
- Transmit viruses, malware, or other harmful code through the Website
- Scrape, crawl, or harvest data from the Website using automated means without our prior written consent
- Reproduce, duplicate, copy, or resell any part of the Website or its content for commercial purposes without permission
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Submit false, misleading, or fraudulent information through our contact form
- Interfere with or disrupt the Website or servers connected to the Website
4.3 Availability
We strive to maintain Website availability but do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any inconvenience caused by Website downtime.
5. Consultation Services
5.1 Booking and Scheduling
Consultation sessions are booked by contacting us via the Website contact form, email, or telephone. Session times are confirmed by email. You are responsible for ensuring you receive confirmation before attending a scheduled session.
5.2 Session Format
Sessions may be conducted in person at our Carlton office or via secure video conferencing. The format will be agreed upon at the time of booking. You are responsible for ensuring you have the necessary equipment and internet connection for online sessions.
5.3 Client Responsibilities
You agree to provide accurate information about your household, food preferences, and budget during consultations. You acknowledge that the quality of guidance depends on the accuracy of information you share. You are responsible for implementing any suggestions at your own discretion.
5.4 Cancellation
Cancellation and rescheduling terms are set out in our Refund Policy. Please review that policy before booking.
6. Information Disclaimer
All content on the Website and information shared during consultations is provided for general informational and educational purposes only. It is not intended as, and must not be relied upon as, a substitute for professional medical advice, diagnosis, or treatment.
Strainingactive is not a medical provider, registered dietitian service, or clinical nutrition practice. We make no representations or warranties about the suitability of any information for your specific circumstances.
Always seek the advice of a qualified health professional with questions about a medical condition, allergies, food intolerances, or dietary requirements related to health conditions. Never disregard professional medical advice or delay seeking it because of something you read on our Website or heard during a consultation.
Price examples, meal cost estimates, and budget frameworks on the Website are illustrative only. Actual costs vary by location, store, season, and individual choices. We do not guarantee specific financial savings or health outcomes.
7. Intellectual Property
All content on the Website, including text, graphics, logos, layouts, design elements, worksheets, and educational materials, is the property of Strainingactive or its content suppliers and is protected by Australian and international copyright, trademark, and intellectual property laws.
You may view, download, and print content for personal, non-commercial use only. You may not modify, reproduce, distribute, publicly display, create derivative works from, or commercially exploit any Website content without our prior written consent.
Educational materials provided during paid consultations are licensed for your personal use only. Sharing, reselling, or distributing these materials to third parties is prohibited unless explicitly permitted in writing.
8. User Conduct
When interacting with our team during consultations or correspondence, you agree to communicate respectfully and honestly. We reserve the right to refuse or terminate services if a client engages in abusive, threatening, or harassing behaviour toward our staff.
You agree not to record consultation sessions (audio or video) without our prior written consent. Session notes provided by us remain our intellectual property unless otherwise agreed.
9. Payment Terms
Consultation fees are as listed on the Website at the time of booking and confirmed in your booking email. All prices are in Australian Dollars (AUD) and include GST where applicable.
Payment is required at the time of booking unless otherwise agreed in writing. We accept payment methods as specified during the booking process. Failure to pay may result in cancellation of your session.
Refund eligibility is governed by our Refund Policy, which forms part of these Terms by reference.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Strainingactive, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or consultation services, including but not limited to loss of profits, data, or goodwill.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific consultation session giving rise to the claim during the twelve months preceding the claim.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or other applicable legislation that cannot be excluded, restricted, or modified by agreement.
11. Indemnification
You agree to indemnify, defend, and hold harmless Strainingactive and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your violation of these Terms, your use of the Website, or your misuse of information obtained through our services.
12. Termination
We may suspend or terminate your access to the Website or services at any time, with or without cause, and with or without notice. Upon termination, provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitations of liability, and governing law.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria for the resolution of any disputes arising from these Terms or your use of the Website or services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Information
For questions about these Terms of Use, please contact:
Strainingactive
309 Lygon St, Carlton VIC 3053, Australia
Email: touch@strainingactive.world
Phone: +61 3 9347 6633
Website: strainingactive.world